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<Choose a topic> Missing or incorrect Postcard ID More cards from certain countries Not receiving postcards My account is blocked Other

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Help! My account is blocked from sending postcards!

If the majority of the postcards sent to you (or by you) are getting lost, Postcrossing might temporarily block your account from exchanging more postcards until the situation returns to normal. If this happens, we recommend getting in touch with your building's manager, your neighbors and the local post office to sort out the cause of the issue as soon as possible. If you believe your postal service is not delivering your mail promptly, we encourage you to write a formal complaint so that they can investigate the issue.

Please note that any problem with your account (...) Read more

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