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<Choose a topic> Missing or incorrect Postcard ID More cards from certain countries Not receiving postcards My account is blocked Other

We think this may help you:

Why am I not receiving postcards?

Here are some common reasons that might explain why you're currently not receiving postcards:

• You have already received as many or more postcards than you've sent.
• Your account is set to inactive (which means, it's not being selected to receive postcards).
• You lost a large amount of postcards at a given time in the past (eg, holidays, moving, mail delivery not working as expected).
• Your address is incorrect or incomplete.

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